Free helpline for young people in an emotional position

Last updated: 09/10/2023

SupportLine is a helpline for any individual of any age, who know they need help but don't know where to find it. 

Support provided by phone, email and post. Support workers are fully trained to support each young person in their unique situation, and help them choose the best service from over 13,000 in the UK. SupportLine is the vital gateway between a distressing, confusing problem the young person can't solve on their own and the service that can help them solve it. Crucially, the connection made for each young person to their chosen source of help is free as well.

SupportLine can advise young people on many topics such as:
Bullying, housing issues, addiction, self-harm, money problems, depression, emotional stress, sadness, jealousy and other concerns.

If you're worried about a young person, you can make contact on their behalf, or pass on the SupportLine's contact details so they can get in touch.

Who to contact

Contact Name
Geri Burnikell
Contact Position
01708 765222
HELPLINE 01708 765200

Time / Date Details

When is it on
Helpline open Tuesdays Wednesdays Thursdays 6pm to 8pm. Email support open every day and the charity aims to respond within 48 hours.

Other Details


Age Ranges
Referral required
Referral Details

Self referral

Other notes

National service

Quality checks

  • DBS check

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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