Inclusion Criteria

The Directory includes details about the following types of organisation/service/activity.

1. Area

Clubs, groups, organisations and services based in West Berkshire, including areas bordering West Berkshire that our residents would typically travel to for an activity or service. We'll also consider regional organisations running a service or activity in West Berkshire.

Exceptions: We'll consider putting a regional or national organisation on the Directory if there's a gap in local services.

2. Type

Voluntary, community, faith, and statutory organisations. Also care providers and childcare organisations including childminders, playgroups, after school clubs, schools, nurseries, and children’s entertainers.

Exceptions: We'll consider including a commercial organisation that's a social enterprise or provides a community benefit (particularly those that help people to improve their quality of life/help people stay independent, safe and well). These include:

  • education and training
  • tutors
  • education classes
  • sport and leisure
  • dance, martial arts, keep fit and yoga classes
  • speakers for meetings
  • tennis, sailing club
  • leisure centres
  • health and wellbeing
  • and psychotherapists (if a member of a professional body)
  • healthy eating and weight management
  • complementary health (such as osteopathy, chiropractic, acupuncture, herbal medicine and homeopathy, if a member of a professional body).
  • social care registered providers of social care support (such as Care Quality Commission (CQC) registered). This includes home support and residential care.
  • Non-registered support services like cleaners, home support services, befriending support, where the support does not require CQC registration.
  • handyperson and gardening services.
  • home visiting hairdressers, chiropodists, opticians
  • transport public transport providers providing accessible taxis, minibus etc
  • housing social landlords.
  • Events 



  1. Organisations which do not supply any contact details, like: telephone, email or website.
  2. Organisations that do not supply an adequate description of their service or activity within the body of their record.
  3. We reserve the right to remove or suspend any content without notice or explanation.


Our inclusion/exclusion criteria was reviewed and approved in June 2024. We will review it again in June 2025.

If you have any questions or comments about our our criteria contact us. Please email

Retention schedule – West Berkshire Directory

Our retention schedule for records on the West Berkshire Directory are listed on our document Records_Retention_Schedule_-_updated.pdf (