Help with searching

Please make sure you are searching in 'All Categories'

The search bar lets you search using any combination of category, keywords and location.

  • Category - use this if you know the type of results you want to find

  • by Keywords - type one or more words to describe what you are looking for (e.g. housing)

  • by Location - use this to find results which serve your location.  Try a placename such as Godalming, or postcode (KT1 2DW or CR1) etc.

More Advice on Keyword Searching

Typing in a word or a few words into the Keywords box brings you back all entries that contain at least one of the words you have entered.  You can also use special characters to limit your results more closely.

The plus sign (+) before a word means that each of the results must contain that word, so the example search below brings back only records results containing both of the words housing and advice, for example:

+housing +advice

Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

"badminton club"

Using search filters

Once you have your search results, you may be able to improve them still further by selecting one or more of the search filters which are displayed in lists to the right of your results. These filters allow you to limit results by subject area (such as 'Money Matters'), and by user group (such as 'Carers') and so on. The more use you make of the filters, the more focussed your results will be.

Sorting your search results

You can change the sort order of your search results using the options that are shown in the section just above your results. Depending on the type of search that you have done, your results can appear in any of the following sort orders:

  • Sorted by relevance (i.e. the best match to your search)
  • Sorted alphabetically (i.e. in A-Z order of title with numbers first)
  • Sorted by distance (only if you have done a full postcode search)
  • Sorted by user rating (i.e. results that have been given the highest rating by other users first)

We are only able to consider content to The West Berkshire Directory that is deemed ‘a help and support activity/event/service’ for West Berkshire residents.  Please find a definition of the West Berkshire Directory on the home page

Adults - The Directory provides Adult Social Care staff, residents of West Berkshire, and other professionals such as Social Care Prescribers, with information on a range of opportunities, facilities, services, suppliers whether statutory, universal, voluntary or commercial that could assist adults to seek their own solutions and activities.

The West Berkshire Directory will not be used to promote political events, organisations or individuals, and requests may not be added to the Directory if the Council considers them to fall within this category.  Content may be rejected, edited, moderated, removed or deleted at our absolute discretion.

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