The National Bereavement Service

The National Bereavement Service (NBS) is a not-for-profit organisation providing free, practical and impartial information and advice to people preparing for future incapacity and death, as well as for people who are bereaved.

Through a free helpline, email or webchat, professional advisers with a wealth of real-life experience offer immediate emotional support, provide practical guidance on what steps to take next after the death of someone close, and refer those seeking counselling to trusted organisations.

By guiding people through legal and other requirements following a death, providing advice on probate and support with other practical arrangements such as organising and paying for a funeral, the NBS helps clients to make the right choices to suit their circumstances.