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Thinkempathy Limited

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Thinkempathy provides both live in care, Domiciliary support and supported living services. Thinkempathy offers support to individuals with Learning Disabilities and associated needs in their own homes. We will work alongside a private landlord and housing associations to ensure the service users have a tenancy supporting the with the rights and responsibilities that this brings. Thinkempathy will support the individual to maximise their potential within a safe and nurturing culture with staff that have the skills and experience required. 

Costs

17.76 per hour

Costs will depend on individual support needs identified at assessment and the model of support required

Activity Period

According to needs of the service user. Providing 24 hour support services. Competitive hourly rate for one to one hours

Is referral required?

Yes

Referral and Availability Notes

To make a referral or discuss our services please phone Theresa Porter on 07366 595953

Do you cater for special dietary requirements? If so can you provide details?

Yes All support based on assessment of individual requirements

Local Offer

  • General 2 What are the eligibility criteria for your service, please include any age restrictions, types of need catered for, etc

    All individuals will have a learning disability and be over the age of 18

    Various types of need are catered for as we support individuals in their own homes with their own tenancies

    We currently have links with a private landlord and the buildings currently available for us are not wheelchair accessible. 

  • General 3 How are referrals / applications made to your service, include details of who can refer/apply and referral and application process

    Referrals must be made either to our landline number or directly to Theresa Porter the Operations manager theresa.p@thinkempathy.co.uk

    Theresa Porter will complete the initial assessment and put together an offer of support if appropriate. 

  • General 4 What is your service standard for responding to referrals / accessing services, include timescales for responding to referrals and accessing services

    A response will be made to referrers within 24 hours or by the next working day. Assessments will be completed in a planned manner depending on the individual circumstances and best onterests

  • General 5 Who provides / funds your service

    Local Authority NHS Independent

  • General 8 Feedback and complaints procedure

    Feedback will be welcome from all and feedback systems will be made available regularly to staff, service users, families and stakeholders. 

    There is a complaints policy and procedure in pace also in easy read format

    Complaints will be responded to promptly and all operational processes including complaints will be reviewed every quarter.

  • General 9 How will I know my child is safe using this service

    Safeguarding policy and procedure in place reflecting local authority policy and procedure

    All staff will have training on safeguarding and will be recruited as required to promote safety as per schedule 3

    Good relationships will be prompted with family including facilitating regular contact

    Service users compatibility will be paramount when considering offering a service/support

    All areas will be risk assessed to manage any identified risks

     

Last updated:

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

Contact details

  • Name: Thinkempathy Limited
  • Address: The Porter Building, 1 Brunel Way, Slough, Berkshire, SL1 1FQ

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