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General 1 Is your service accessible, consider in general terms how you make your service accessible, in addition to any specific premises issues
The Family Hub provides services, activities, support and information for families who have children aged 0 - 19 (0-24 SEND).
Provide experiences which take account of, and respond to, the child’s developmental needs and which allow each child to make progress related to his/her own abilities.
The Family Hub is committed to the inclusion of all children and has regard for the Disability Discrimination Act 1995 (DDA).Provision for children with special educational needs is a matter for everyone in the setting. The staff will work in order to enable each child to meet their full potential and endeavour to give each family the support they need.
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General 2 What are the eligibility criteria for your service, please include any age restrictions, types of need catered for, etc
The Stay, Play and Learn sessions are for parents and carers with children aged 18months - 4 years old. Places must be booked in advance: https://booking.westberks.gov.uk/
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General 3 How are referrals / applications made to your service, include details of who can refer/apply and referral and application process
Stay, Play & learn is a universal session which doesn't require a referral
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General 5 Who provides / funds your service
Local Authority -
General 6 Are children, young people, parents / carers charged for your service
Yes -
General 7 Details of charges, whether any help is available with costs
£2.70 per family, per session
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General 8 Feedback and complaints procedure
The hub will provide the best possible service for the children in their care and for parents/carers. We therefore will provide parents/carers with a means of making a complaint. Our complaints procedures will follow the West Berkshire Council protocol. We welcome all feedback. Please contact the Hub on 01635 41296 ext 207.
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General 9 How will I know my child is safe using this service
As a Local Authority building and service all staff have a duty to Safeguarding adults and children, undertaking the Safer recruitment process and Enhanced DBS for staff and volunteers
West Berkshire Council have strict Health and Safety standards which we follow and meet. the Building and equipment is regularly checked, cleaned and maintained.
Stay Play and Learn - Victoria Park Family Hub
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Weekly session for parents/carers together with children aged 18 months-4 years old. £2.70 per family per session, places must be booked in advance:
https://booking.westberks.gov.uk/family_hubs_events.html#/event_list
01635 41296 ext 207
Costs
£2.70 per family per session
Activity Period
Tuesdays 9.30 - 11am
Language/s
Makaton
Local Offer
West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.
Contact details
- Name: Victoria Park School
- Address: Victoria Park Nursery School & Family Hub, Victoria Park, Newbury, RG14 1EH
- Phone: 0163541296
- Website: http://info.westberks.gov.uk/article/32962
- Email: slawson@victoriapark.w-berks.sch.uk
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