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Patient Information Point (PIP) West Berkshire Community Hospital

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The Patient Information Point can provide you with information on a wide range of health conditions, health or social care services, as well as signpost where you can get support for many different health issues.

Our aim is to help you better understand what choices you have, so that you can manage your own health, as well as helping you make plans about the future. Our service is free to those who need it.

The Patient Information Point is maintained and updated by trained volunteers. They will help you find information, or give you printed leaflets or print-outs from reliable web sites. The volunteers can suggest local or national agencies for further advice and support if needed.

The Patient Information Point is based at West Berkshire Community Hospital opposite Reception. We offer a quiet room where you can read leaflets and guides, or talk to one of our PIP Volunteers who can guide you to the right support websites and apps.

Costs

Free

Activity Period

PIP is staffed by Volunteers and is open most working days 9.30 until 4.30 (4.00 on Fridays)

Is referral required?

No

Referral and Availability Notes

If you wish to become a PIP volunteer please email us at the email address above

Give details of your SEND provision here

provide many Easy Read health information booklets

Local Offer

  • General 1 Is your service accessible, consider in general terms how you make your service accessible, in addition to any specific premises issues

    Yes

  • General 2 What are the eligibility criteria for your service, please include any age restrictions, types of need catered for, etc

    None

  • General 3 How are referrals / applications made to your service, include details of who can refer/apply and referral and application process

    self refer by phone, email or walking into PIP

  • General 5 Who provides / funds your service

    NHS Voluntary/Charitable

  • General 6 Are children, young people, parents / carers charged for your service

    No

  • General 7 Details of charges, whether any help is available with costs

    None

  • General 8 Feedback and complaints procedure

    via BHFT PALS

  • General 9 How will I know my child is safe using this service

    not applicable
Last updated:

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

Patient Information Point (PIP) West Berkshire Community Hospital image

Contact details

  • Name: NHS Berkshire
  • Address: Benham Hill, London Road, Thatcham, Berkshire, RG18 3AS

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