Emotional Health Academy (EHA) and Emotional Health Triage (EHT)
Last updated: 22/11/2023
The Emotional Health Academy (EHA) is West Berkshire’s support for mild to moderate mental health in children and young people. Our goal is to help children and young people as early as possible and to stop emotional health problems from getting worse.
The Academy is made up of a team of Emotional Health Workers who work in schools and offer parenting workshops, and Primary Mental Health Workers who assess and support young people as well as providing Emotional Health Worker supervision. The Primary Mental Health Workers accept referrals from the Emotional Health Triage only.
Help can be accessed through the Emotional Health Triage Service
Emotional Health Triage (EHT) is the way that West Berkshire services work together to make sure children and young people get the right emotional and mental health support when they need it. It is a front door to many different early help services around emotional and mental health. One potential support option is the EHA but there are many other organisations and avenues for support which may be recommended.
Who to contact
- Contact Name
- David Hayne
- Contact Position
- Referral Coordinator
- Telephone
- 01635 519018
-
Emotional.Health.Triage@westberks.gov.uk
- Website
- Emotional Health Academy
- https://www.facebook.com/emotional-health-academy/
- https://twitter.com/EHA_WestBerks
Where to go
- Name
- Council Offices
- Address
-
Market Street
Newbury
- Postcode
- RG14 5LD
Time / Date Details
- When is it on
- Monday - Friday
- Time of day
-
Afternoon
Morning
Other Details
Costs
- Table of costs
-
Table of costs Amount Cost Type Free - Triage
Availability
- Age Ranges
- Referral required
- Yes
- Referral Details
Please find the online EHT referral form via our website Emotional Health Academy - West Berkshire Council.
- Other notes
Anyone can refer a young person to the Emotional Health Triage, providing the young person attends a West Berkshire school or has a West Berkshire GP or has a West Berkshire address. Young people 11-18 can also self refer.
Local Offer
- Description
The Emotional Health Academy is West Berkshire’s support for mild to moderate mental health difficulties in children and young people . Our goal is to help children and young people as early as possible and to stop emotional health problems from getting worse.
The Academy is made up of a team of Emotional Health Workers who work in schools and offer parenting workshops, and Primary Mental Health Workers who assess and support young people as well as providing Emotional Health Worker supervision. The Primary Mental Health Workers accept referrals from the Emotional Health Triage only
Emotional Health Triage (EHT) is the way that West Berkshire services work together to make sure children and young people get the right emotional and mental health support when they need it. It is a front door to many different early help services around emotional and mental health. One potential support option is the EHA but there are many other organisations and avenues for support which may be recommended.
- Contact Name
- David Hayne - Referral Coordinator
- Contact Telephone
- 01635 519018
- Contact Email
- Emotional.Health.Triage@westberks.gov.uk
- Links
-
EHA Website
- SEN Provision Type
- Behavioural, Emotional & Social Difficulties, Moderate Learning Difficulties
- Local Offer Age Bands
-
5 to 7
7 to 11
12 to 14
15 to 16
16 to 18 - Needs Level
- Medium
- Low
General Provider
Yes - we have access to meetings rooms on a ground floor of West Street House. We have flexibility to visit young people at school or at home as well.
The service is designed to support children and young people with emerging mild to moderate mental health needs across the Primary and Secondary age ranges. Providing the young person is in a West Berkshire school or has a West Berkshire address or has a West Berkshire GP, we are able to accept referrals for triage.
Emotional Health Triage referrals can be placed by parents, schools, GP's and other organisations, and also by the young person themselves if they are at secondary school. Please note the young person self referral form is different to the parent / professional form, which is the 4 page document. Please make sure the correct form is chosen as we are unable to accept it otherwise. If in doubt, please call us on 01635 519018.
The referral will be logged and further information obtained. It will then be either signposted or be taken to our triage panel meeting, which occurs weekly. An outcome letter will be sent to parents and/or the referrer.
We aim to contact parents within 5-10 days of receiving a referral for further discussion, and for referrals to be discussed at our triage panel meeting if required within 21 days. Please note this may be longer in times of high demand. If the child or young person is allocated to the EHA itself, they will be given an assessment date. The waiting time for an assessment varies due, again, to demand.
EHT is free. We my however occasionally recommend services that may charge a fee.
We have been inspected by OFSTED as part of a wider inspection of council services relating to Children and Family Services, which resulted in a service grading of Good.
Please contact the Emotional Health Triage in the first instance on 01635 519018. Feedback links are provided to users of our service, however we also welcome calls to provide feedback. Users of the EHT service are also encouraged to provide feedback here
All our Primary Mental Health and Emotional Health Workers have been DBS checked. Information is gathered in a child friendly manner and held securely on our data system in line with GDPR and Data Privacy legislation.
Quality checks
- DBS check
Related Information
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