Citizens Advice West Berkshire

Free, confidential, impartial and independent advice.  Help to sort out debt worries, benefits claims, housing and employment problems, or deal with queries about consumer or tax issues.  They can advise on legal matters, answer questions about immigration, and have experience on family, personal and personal care matters too.

Carers Advice Service

Specialist advice for carers and people with disabilities.   01635 516609 for appointments  (answerphone)

Face to Face in Newbury, Thatcham and Hungerford

For new issues please drop in to Newbury at the following times:
Monday am 9.30 - 12 noon
Wednesday am 9.30 - 12 noon and Wednesday pm 12.30 - 3.00

By phone 0300 222 5941 (costs the same as a landline) Monday and Wednesday 9.30 - 3.30 Tuesday 9.30 - 12.30pm

Contact Point at West Berkshire Council Market Street offices Weds am 9.30-11.30 for signposting

Outreach - appointment only

Call 01635 516605 for details and to book.  Outreach appointments available in  Hungerford and Thatcham.

All the following locations are by appointment only please call 01635 516605

Thatcham Medical Practice - Tuesday mornings

Thatcham Burdwood Surgery - Thursday mornings

Hungerford Library - First and Third Wednesday of each month

Who to contact

General Advice Line 0300 222 5941
Carers and disability Advice Line 01635 516609
Citizens Advice West Berkshire

Drop-in sessions in our Newbury office 2019
Monday         9.30 am – 11.30
Wednesday   9.30 am – 11.30
Wednesday 12.30 pm – 3.00 pm

New Contact Point at West Berkshire Council Market Street offices
Every Wednesday an advisor will be on hand to help resolve your queries and/or signpost to other organisations. Please note that this is not a confidential environment.

Where to go

Broadway House, 2nd Floor
4-8, The Broadway,
Northbrook Street,
RG14 1BA

Time / Date Details

When is it on
Monday and Wednesday: 9.30am – 12.00 and 12.30 – 3.30pm; Tuesday: 9.30am – 12.00;

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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