Care Alarm - Sovereign Careline

Sovereign Careline is a small organisation within Sovereign Housing Association dedicated to supporting older and vulnerable people living in their own homes.  This allows customers greater independence and freedom to pursue their own lifestyles than living in residential care.

This support is achieved through using high technology monitoring and communication devices in the customer’s home.  The customer can then easily summon the help they need themselves, or in some cases allow automatic alarms to alert the Careline that there is a problem.

These services are monitored by highly trained and experienced operators from a care centre, based in Newbury.  When operators receive a call from a customer or an automatic alert, they will take whatever action is required to deal with the situation.  This could include: simply talking to and reassuring the customer, calling a neighbour or relative, calling a scheme manager or social worker or, when required, calling the emergency services.

The Careline care alarm service allows you to get help in an emergency:

  • within your home or garden;
  • at any time of day or night; and
  • every day of the year

Who to contact

Contact Name
Sovereign Housing Association Ltd
Telephone
01635 279505
0300 5000 926
E-mail
careline@sovereign.org.uk
Website
Sovereign Careline
Notes

 

Where to go

Name
Sovereign Housing Association Ltd,
Address
17-24
Bartholomew Street
Newbury
Postcode
RG14 5LL

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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