Hungerford Family Centre

Last updated: 01/10/2020

We are your specialist Family Centre

We will welcome you and your children with friendship, listen to and share your stories, developing your sense of belonging to our community.

We will build relationships with you and your children where partnership is valued and there is time for every individual.

We will value and nurture everyone in our safe, stimulating and inclusive environment.

We will provide support, energy and challenges so that each individual is empowered to fulfil their potential to learn in exciting, interesting and reflective ways.

We will ensure that everyone feels proud of their achievements.

Come along, meet someone new, acquire a new skill, share your parenting stories, find out useful information. Maybe receive help from our skilled workers, they will be able to signpost you to support with parenting, housing, benefits, learning or work.

Hungerford and Area Family Wellbeing Centre

Hungerford: The Croft. Hungerford. Berkshire. RG17 0HY

Lambourn: The Royal British Legion. Lambourn. Berkshire. RG17 8QD

Kintbury: The Jubilee Centre. Inkpen Road. Kintbury. Berkshire. RG17 9TU

Facebook: @hungerfordandareachildrenscentre

We want to hear from you. Please get in touch via any of the forms above and let us know your views, is there a course you would like to get involved in or if you just need information or advice.

"Everyone Matters" "Be the best you can be"

Who to contact

Contact Name
Shelly Hambrecht
Contact Position
Centre Co-Ordinator
Hungerford Family Centre

Where to go

Hungerford Family Centre
Hungerford Nursery School, 22
The Croft
RG17 0HY

Time / Date Details

Time of day

Local Offer


The Family centre provides services, activities, support and information for families who have children 0-19.

Provide experiences which take account of, and  respond to, the child’s developmental needs and which allow each child to make progress related to his/her own abilities.
The Family centre is committed to the inclusion of all children and has regard for the Disability Discrimination Act 1995 (DDA). 

Provision for children with special educational needs is a matter for everyone in the setting.  The staff will work in order to enable each child to meet their full potential and endeavour to give each family the support they need.

SEN Provision Type
Profound and Multiple Learning Difficulties, Medical, Specific Literacy Difficulties, Speech & Language Difficulties, Behavioural, Emotional & Social Difficulties, Autistic Spectrum Disorder, Physical Disability, Hearing Impairment, Moderate Learning Difficulties, Severe Learning Difficulties, Visual Impairment
Local Offer Age Bands
0 to 1
1 to 4

General Provider

Is your service accessible? (consider in general terms how you make your service accessible, in addition to any specific premises issues)

The centre is accessible to wheelchair users and to those who have mobility issues, and our outreach services are similarly accessible (please contact us about outreach). Please feel free to contact us in advance to discuss your / your child’s specific needs and we will do our best to work with you to resolve any access issues.

What are the eligibility criteria for your service? (please include any age restrictions, types of need catered for etc)

The centre’s services are open to all.

How are referrals/applications made to your service? (include details of who can refer/apply and referral and application process)

Many sessions are drop-ins and don’t need booking onto; parents, carers and other professionals may refer through Health Visitors and other professionals

What is your service standard for responding to referrals/accessing services? (include timescales for responding to referrals and accessing services)

Some special services including support from the centre’s family support workers are accessed by referrals from health professionals.

Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Details of charges, whether any help is available with costs

Many groups are free and any other charges are minimal – e.g. £1 for Stay, Play & Learn sessions.

Inspection outcomes/quality awards

The family centre is registered and inspected by Ofsted.

Feedback and complaints procedure

The centre will provide the best possible service for the children in their care and for parents/carers. We therefore will provide parents/carers with a means of making a complaint. Our complaints procedures will follow the West Berkshire Council protocol. Please contact the Centre on 01488682628

How will I know my child will be safe using this service?

The centre recognises it has a duty to ensure arrangements are in place for safeguarding and promoting the welfare of all children . The centre ensures we practice safe recruitment in checking suitability of staff and volunteers to work with children including full DBS checks on all staff and volunteers. Health and Safety is a major priority and both buildings and equipment are regularly cleaned and maintained.

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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