ASD Family Help - Relaxed Soft Play

SEN Relaxed Soft Play Session:  

We have hired Wonderland Soft Play in Newbury from 5 - 6.30pm for a 1.5 hour EXCLUSIVE relaxed session.  

Full use of all of the soft play venue, including small sensory area, party room with low volume music and disco lights, quiet area and indoor football/sports area.  

There will be no age restriction at this event for any SEN participants. No diagnosis required. Siblings are welcome too.  

The cost is £2 per participant and parents/carers are free. 

Parents remain responsible for their families at all times.   

If you would like more information, please email:


visit for a full up to date listing of all of our events and activities.

This session is funded through People's Health Trust  

Booking is preferred for this activity (this ensures we keep our numbers appropriate for a relaxed session).

Who to contact

Contact Name
Rachael Chandler
Contact Position
Project Manager - Children & Families Activities, Wokingham & West Berks
07542 766953
ASD Family Help Website

Where to go

Wonderland Soft Play
Northway House
York Road
RG14 7NF

Disabled toilet facilities are available.

Wheelchair access is available to the venue (and some limited play areas)

Café will be open on site for snacks and refreshments to be purchased.

Time / Date Details

When is it on
Usually the 2nd Wednesday of each month from 5pm to 6.30pm (next dates listed below)
Time of day
Session Information
Exclusive use of Wonderland for a relaxed SEN family play session.
15th January 2020 5pm to 6.30pm
12th February 2020 5pm to 6.30pm
11th March 2020 5pm to 6.30pm

Other Details


Table of costs
Table of costs
AmountCost Type
2.00 per session
£2.00 per participant (any age)
Carers and parents entry is free


Age Ranges
Referral required

Local Offer

SEN Provision Type
Specific Literacy Difficulties, Speech & Language Difficulties, Behavioural, Emotional & Social Difficulties, Autistic Spectrum Disorder, Moderate Learning Difficulties
Local Offer Age Bands
0 to 1
1 to 4
5 to 7
7 to 11
12 to 14
15 to 16
16 to 18
19 plus
Needs Level

General Provider

Is your service accessible? (consider in general terms how you make your service accessible, in addition to any specific premises issues)

Venue is wheel-chair friendly (access into venue, around venue and toilet facilities). 

Session is designed to keep numbers at a lower level with access to quieter areas. 

Staff supporting sessions are trained within areas of SEN knowledge and the majority have several years experience of working with children and young people with additional needs. 

All staff have enhanced DBS checks and most will have a First Aid Paediatric certificate. 

Staff are trained within the charity to be aware of different additional needs, how those may affect the behaviour we see and to consider underlying reasons.  

Staff are trained to support parents with benefit applications, EHCP applications and other paperwork that may be helpful to a parent of a child or young person with additional needs. 

More experienced staff at each session will be on hand should parents request help or advice for ways to support their child or young person with additional needs. 

What are the eligibility criteria for your service? (please include any age restrictions, types of need catered for etc)

No diagnosis required.

All ages welcome.

Siblings welcome.

Sessions are for autistic children/young people or those with ANY learning disability or additional need. 

How are referrals/applications made to your service? (include details of who can refer/apply and referral and application process)

No referral required.

Bookings can be made via email to

Who provides / funds your service?
Are children, young people, parents / carers charged for your service?
Details of charges, whether any help is available with costs

Usual costs are £2 or less per child.

Inspection outcomes/quality awards

All staff and volunteers at sessions receive in-house training from ASD Family Help regarding autism awareness and safeguarding.

All staff and volunteers at sessions have an enhanced DBS check.

ASD Family Help holds its own public liability insurance.

At activities where staff are solely responsible for children, at least one member of staff will hold a full paediatric first aid certificate.

At activities where parents remain responsible for children, one member of staff will be present with a full paediatric first aid certificate. 

Safeguarding training & certificates for children and vulnerable adults are completed by all staff every 2 years minimum. 

Feedback and complaints procedure

If your complaint is regarding any children's activity or our family fun session, please email

You may also email

How will I know my child will be safe using this service?

Parents remain responsible for their children at all times during these sessions, however we do ensure that our staff are DBS checked, safeguarding trained and that at least one member of staff present will be trained in Paediatric First Aid.

The safety of children during this session is the responsibility of parents at all times.  Staff will be on hand to support the session and if they observe any unsafe behaviour they will report to parents and/or step in to assist if required.



West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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