Home-Start West Berkshire

Last updated: 16/11/2021

Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. We are there for parents when they need us the most because childhood can’t wait.

Who to contact

Contact Name
Grace Green
Contact Position
Home-Start West Berkshire

Where to go

Broadway House
4/8 The Broadway
RG14 1BA

At the heart of each Home-Start’s work is home visiting volunteer support.

Families struggling with post-natal depression, isolation, physical health problems, bereavement and many other issues receive the support of a volunteer who will spend around two hours a week in a family’s home supporting them in the ways they need.

Home-Start also supports families in groups, hold day trips and Christmas parties and help access local services, as well as lots of other support across the whole of West Berkshire

Time / Date Details

Time of day
Session Information
2 to 3 hours per week

Other Details


Age Ranges
Referral required
Referral Details

From Initial Visit date you may expect to wait 6-8 weeks for a suitable volunteer to be found.

Other notes

There must be at least one child under the age of 5 within the household to qualify for support and live within West Berkshire.

Inclusion Information

Dietary Needs

Has Provision
Experience with

Local Offer


Home-Start works with families in communities right across West Berkshire. Starting in the home, our approach is as individual as the people we’re helping. No judgement, it is just compassionate, confidential help and expert support.

Home-Start works because our volunteers are parents. They understand how hard it can be. They work alongside parents, in their own homes, to help them cope with the stresses and strains of life and make sure they have the skills, confidence and strength they need to nurture their children.

Home-Start West Berkshire runs three welcoming and enjoyable Family Groups. Contact us to find out more.

SEN Provision Type
Profound and Multiple Learning Difficulties, Medical, Specific Literacy Difficulties, Speech & Language Difficulties, Behavioural, Emotional & Social Difficulties, Autistic Spectrum Disorder, Physical Disability, Hearing Impairment, Moderate Learning Difficulties, Severe Learning Difficulties, Visual Impairment
Local Offer Age Bands
1 to 4

General Provider

Is your service accessible? (consider in general terms how you make your service accessible, in addition to any specific premises issues)

Our volunteers can support families in their own home and all our Family Group venues are accessible.

What are the eligibility criteria for your service? (please include any age restrictions, types of need catered for etc)

One child in family must be under the age of 5 living in West Berkshire.

How are referrals/applications made to your service? (include details of who can refer/apply and referral and application process)

Any organisation can refer your family to us using the forms available on our website or you can refer yourselves. Just give us a call.

What is your service standard for responding to referrals/accessing services? (include timescales for responding to referrals and accessing services)

We aim to visit you within 2 weeks of receiving your referral. It can take up to 6-8 weeks to place a volunteer with you, depending on the area you live and when our volunteers become available.

Who provides / funds your service?
Are children, young people, parents / carers charged for your service?
Inspection outcomes/quality awards

Charity Commission Endorsed Quality Award

Feedback and complaints procedure

Contact the director, grace.green@home-startwb.org.uk

How will I know my child will be safe using this service?

All volunteers trained and DBS checked. Safeguarding Policy available on request.

Quality checks

  • DBS check

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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