Homeless Help and Prevention in West Berkshire - who to contact

Advice, help and prevention if you're at risk of becoming homeless

If you are homeless, or think you might become homeless in the future, you should tell us as soon as you can.  We'll talk about your situation with you and give some advice to you straight away. We may also offer you an appointment to talk you through your housing options or, if you expect to be homeless tonight; you will need to visit us at our Market Street Offices during business hours.

What do we mean by 'homeless'?

Homelessness doesn't just mean 'sleeping rough'.  You're considered homeless if you don't have a home that you can legally occupy, but you may also be considered as homeless if you have a home, but can't live there.  This might be because you've been evicted illegally from it, or it is unreasonable for you to stay there, for example because of domestic violence or threats of violence against you or a member of your family.

We're also committed to helping anyone who is 'threatened with homelessness' having been served with notice to leave owing to financial difficulties, or for any other reason.

If you would like information about Housing Options please visit West Berkshire Council's Housing website. A wide range of housing information is available including information on Private Rented Accommodation, Threshold Loans, Shared Ownership and Improvement Grants.


If you are homeless or about to become homeless, please contact the Housing Options Team, the Duty Officer is available on 01635 519 588.

If you become homeless outside of business hours, please contact the Emergency Duty Team on 01344 786543.

Who to contact

Contact Name
Housing Options Team, West Berkshire Council
01635 519530
FAX: 01635 519668

If you wish to speak to someone in person, West Berkshire Council have a public desk at the Market Street office.

The opening times are; for Common Housing Register queries please attend between 10am and 1pm and for Housing Advice queries please attend between 1pm and 4pm.

If you are homeless tonight you can approach at anytime.

Where to go

Council Office
Market Street
RG14 5LD

Disabled access and disabled toilets.

West Berkshire Council do not promote or endorse any of the services listed in this Directory. For more information on this please read our disclaimer.

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