Out of Hours Social Care and safeguarding emergencies - Emergency Duty Team

Last updated: 08/08/2022

If you have immediate concerns about a child's or adult's safety, please contact the police:

For emergencies, call 999.
For non-emergencies, call 101.


The police are the only agency that are able to act immediately to ensure a person is safe and protected from harm.

West Berkshire Council social care is open from 08:30-1700 Monday to Thursday and 08:30 to 16:30 Fridays and closed during bank holidays.  For all adult and childrens social care and safeguarding emergencies outside of office hours in West Berkshire that cannot wait until the next day working day, contact the:

Emergency Duty Team:

Tel: 01344 351999       

Email:  edt@bracknell-forest.gov.uk



Use a different number for adults experiencing a mental crisis

Mental Health support - To contact CPE call 0300 365 2000 (Press option 2)

Helping to support people who are experiencing mental health problems - the Common Point of Entry (CPE) takes all new and self referrals for mental health services and makes an initial screening assessment.  Email: gateway@berkshire.nhs.uk or call NHS 111 for free

Mental Health – 24 hr crisis support service for West Berkshire: 0800 129 9999.

Help and support for people with mental health problems.  

Who to contact

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Out of hours Social Care emergencies - Emergency Duty Team contact details

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