Patient Advice & Liaison Service - NHS
Patient Advice & Liaison Service (PALS) is a free, informal and confidential service providing support and guidance across Berkshire Healthcare. PALS also assists carers and relatives and recognises their essential role as part of the ‘team’.
PALS is part of the Patient Experience Team and works collaboratively with the Complaints Office and Patient and Public Involvement Lead. The role of the Patient Experience Team is ‘to measure, report and improve the experience of your care. Working in partnership to enhance the services we provide to the community.’
Who to contact
Where to go
Prospect Park Hospital
Honey End Lane
- RG30 4EJ
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