DeafHope is the only sign-language based service designed to help Deaf women and children who suffer domestic violence.  Deaf women are more at risk of domestic abuse than hearing women.  When sign language is the main way you communicate it can be very hard to…

Information, advice and support to victims and others who are concerned about or have witnessed abuse. A major point to remember – whether you are personally coping with abuse or whether you are concerned about the abuse of another – is that you are not…

What is Al-Anon? Someone else's drinking can affect your life - be it a relative or friend, male or female. Al-Anon Family Groups hold regular meetings where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members…

Information about AA meetings in the Thames Valley area, who to call or email for help if you think you might have a problem with alcohol and general information about Alchoholics Anonymous. Alcoholics Anonymous is a fellowship of men and women who share their experience,…

Website providing Easy Read information and advice for people with learning disabilities, their families and carers. 

Building Communities Together are a team of officers from West Berkshire Council and Thames Valley Police. The team work with communities and individuals across West Berkshire, helping them to do more for themselves and to help each other. We help communities to become stronger and to be more…

Helpline (0118 950 4003) is open between 10am and 5pm on weekdays, and 24-hour help is also available in emergencies using the same number. The helpline provides callers with an opportunity to talk about your options and a chance to be listened to. Callers can…

Help with housing Call Shelter's free Housing Advice Helpline on 0808 800 4444. It is open from 8am-8pm on weekdays and 9am to 5pm on weekends. There is also a lot of information about housing on Shelter England's website  Looking for private rented accommodation Start…

Deaf people can text the emergency services on 999, but only if phones are registered for the service in advance. Don’t wait until you need to call, it will be too late. How to register Write an SMS text which just says “register” and send it…

If domestic abuse is in progress, if you feel threatened, if you are in immediate danger, or it’s an emergency, call 999. Thames Valley Police are able to offer a wide range of support and action to victims of domestic abuse including:- arresting threatening or…

Support for victims of domestic abuse.  Refuge, resettlement, outreach and helpline offered. The West Berkshire Domestic Abuse Service provides the following services for women and men who are experiencing domestic abuse: Refuge placements Outreach one to one support (women and men) Independent Domestic Violence Advisor…

The helpline is run in partnership between Refuge and Women’s Aid. It is open 24 hours a day, seven days a week for women experiencing domestic violence. All calls are confidential. Information and support Fully trained female workers and volunteers provide support, information and a listening ear. They can…

The Mix is the UK’s leading support service for young people. The Mix organisation will help you take on any challenge you’re facing, from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk 24 hours a day via online, social…

Sources of help from WBC if you, or someone you care for, feels vulnerable. Help yourself feel safer in and around your home.  

Sources of help on: Safeguarding, rogue traders/scams, anti-social behaviour if you, or someone you care for, feels vulnerable Rogue traders and scams Sometimes, particularly as we get older, we don't feel secure in our own homes. The news often details cases of rogue traders who try to 'rip…

If you have been the victim of a scam, please report this to either your financial services provider(s) or Action Fraud: Action Fraud is the UK's national fraud and internet crime reporting centre. If you have been scammed or conned, you should make contact.

Support Line (previously known as Get Connected) is the free helpline for young people, who know they need help but don't know where to find it.  Talk by phone, email and webchat any day of the year. The Helpline Volunteers are fully trained to support each…

Practical hands on support as well as expert advice to those suffering with varying levels of Hoarding Disorder, ranging from the chronically disorganised to an extreme hoarder. Individuals and their families are supported throughout the process which helps them to reconnect with each other as…

What is the Herbert Protocol? It consists of a form that contains vital information about a person with Dementia that can be passed to the police and Search and Rescue if that person is reported missing. A recent photograph of the person should also be…

West Berkshire Learning Disability Partnership Board Big meetings are held for adults with learning disabilities, carers, parents, adult social care, service providers and community support groups.