DeafHope is the only sign-language based service designed to help Deaf women and children who suffer domestic violence. Deaf women are more at risk of domestic abuse than hearing women. When sign language is the main way you communicate it can be very hard to…
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This strategy sets out the actions and activities that West Berkshire Council's Autism Partnership Board (APB) have taken so far and the six strategic priorities for future work to support autistic people in West Berkshire.

Telephone: 01635 503050 or use our online Adult Social Care Enquiry form to request information and advice for yourself, or on behalf of someone else. Email: adultcare@westberks.gov.uk For out of hours social care emergencies only, please contact the Emergency Duty Team: Tel: 01344 786543 Email: edt@bracknell-forest.gov.uk…
What is Al-Anon? Someone else's drinking can affect your life - be it a relative or friend, male or female. Al-Anon Family Groups hold regular meetings where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members…
Information about AA meetings in the Thames Valley area, who to call or email for help if you think you might have a problem with alcohol and general information about Alchoholics Anonymous. Alcoholics Anonymous is a fellowship of men and women who share their experience,…

Are a team of officers from West Berkshire Council and Thames Valley Police working with communities and individuals across West Berkshire, helping them to do more for themselves and to help each other. We help communities to become stronger and to be more self-reliant, and will always…
Helpline (0118 950 4003) is open between 10am and 5pm on weekdays, and 24-hour help is also available in emergencies using the same number. The helpline provides callers with an opportunity to talk about your options and a chance to be listened to. Callers can…
Community United is a Community Interest Company (CIC) set up for the benefit of the BAMER (Black, Asian, Minority, Ethnic, Refugee) community and other marginalised, vulnerable adults, young adults and children in West Berkshire creating connections with the wider members of the community. Community United CIC, are here for…
We can help with: learning, education and skills training finding work and applying for jobs finding a home and settling in well looking after your health and wellbeing volunteering and meeting new people.

For people with dementia to use and carry with them, to make it easier to get help or assistance when they’re out in the community. Visit the website to choose the free card which best suits your needs. Further excellent useful information available on the…
If domestic abuse is in progress, if you feel threatened, if you are in immediate danger, or it’s an emergency, call 999. Thames Valley Police are able to offer a wide range of support and action to victims of domestic abuse including:- arresting threatening or…
Support for victims of domestic abuse. Refuge, resettlement, outreach and helpline offered. The West Berkshire Domestic Abuse Service provides the following services for women and men who are experiencing domestic abuse: Refuge placements Outreach one to one support (women and men) Independent Domestic Violence Advisor…
The helpline is run in partnership between Refuge and Women’s Aid. It is open 24 hours a day, seven days a week for women experiencing domestic violence. All calls are confidential. Information and support Fully trained female workers and volunteers provide support, information and a listening ear. They can…
The Mix is the UK’s leading support service for young people. The Mix organisation will help you take on any challenge you’re facing, from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk 24 hours a day via online, social…
Advice from experts explaining more about how to manage and improve your wellbeing. Practical tips and the opportunity to develop a personalised action plan.

Sources of help from WBC if you, or someone you care for, feels vulnerable. Help yourself feel safer in and around your home.

Rogue traders and scams Sometimes, particularly as we get older, we don't feel secure in our own homes. The news often details cases of rogue traders who try to 'rip you off', intimidate or mislead you to make you buy things you don't want or need. If…

If you have been the victim of a scam, please report this to either your financial services provider(s) or Action Fraud: Action Fraud is the UK's national fraud and internet crime reporting centre. If you have been scammed or conned, you should make contact.
Support Line (previously known as Get Connected) is the free helpline for any individual of any age, who know they need help but don't know where to find it. Talk by phone, email and webchat any day of the year. The Helpline Volunteers are fully trained to…
Living with Hidden Disabilities can make daily life more demanding for many people, but it can be difficult for others to recognise, acknowledge or understand the challenges faced. The Hidden Disabilities Sunflower lanyard allows everyone with Hidden Disabilities to choose to be subtly visible when they…