For out-of-hours social care and safeguarding emergencies for vulnerable adults and children, please contact the Emergency Duty Service Tel: 01344 351999 or email: edt@bracknell-forest.gov.uk

Please try and keep your message as brief as possible. We will contact you if we need further information.

FOR ALL GENERAL WEST BERKSHIRE COUNCIL ENQUIRIES: email customerservices@westberks.gov.uk  or call 01635 551111

Use the details below for Directory, Adult and Family/SEND information only -  
Family Information Service directory (FISd) And Local Offer
Early Years Service, 2nd Floor, West Street House,
West Street, Newbury RG14 1BZ
Phone : 01635 503100  Email : directory@westberks.gov.uk

For Adult Directory enquiries only: directory@westberks.gov.uk

FOR ADULT SOCIAL CARE ENQUIRIES: 01635 503050
or use the online enquiry form

To update your Directory Record:

1) Please login using the 'sign-on' link in the top right corner of this page. You may need to reset your password.

2) If you have never accessed your record before, please register using the 'register' link in the top right corner of this page. You will need to use the email address assigned to the record, and create a password. 

3) Please ensure you check your junk mail or spam folder for your password reset email.

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